Privacy Policy

Personal Information Collection and Use

All personal information submitted to Monument Crisis Center is used solely by Monument Crisis Center. We do not sell the information of our donors or volunteers. Information collected may include your address, credit card number, email address, telephone number, and place of employment.

We restrict access to financial information to authorized personnel who process donations. We maintain strict physical, electronic, and procedural safeguards to protect donors’ personal information.

Communications and Partnerships

Monument Crisis Center uses contact information from volunteers and donors to send communications such as e-newsletters, printed newsletters, fundraising appeals, and invitations to special events. Donor information may also be retained to maintain demographic records that help us secure grants and improve our programs.

In limited cases where Monument Crisis Center enters into a partnership that benefits our programs, contact information may be shared with the partnering organization.

Information We May Collect

• Mailing address
• Credit card and payment information
• Email address and phone number
• Place of employment

Online Donations

Your online donations are safe and protected. Monument Crisis Center uses industry-standard encryption to protect the confidentiality of donor information. All online donations are processed through PayPal’s secure third-party server.

If you make an online donation, your information will never be shared outside Monument Crisis Center. We may contact you periodically via email updates or direct mail to inform you how your donations are being used. You may opt out at any time by calling (925) 825-7751 or by clicking the unsubscribe link in our emails.

Donations by Mail

Donors who are not subscribed to email communications may receive our quarterly printed newsletter, annual Heartfelt save-the-date and invitation, and seasonal appeals. You may opt out of receiving direct mail at any time by calling (925) 825-7751.

Contact Us

Thank you for your interest in Monument Crisis Center and our privacy policy. If you have any questions or concerns, please contact us at (925) 825-7751.